MZ international
Professional Training
Build practical skills. Apply them with confidence.
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MZ International offers individual and group training in Microsoft Excel, Power BI and AI, CRM, business operations analysis, and Retail and B2B sales.
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Our training connects business thinking with practical tools, helping you analyse information, improve processes and strengthen customer relationships.
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Selected programmes combine training with a certification exam. Explore each course to see what is included.
Microsoft Excel — Associate
Make everyday work easier.
Build confidence with formulas, tables and charts. Learn to organise data and create clear reports for everyday business tasks, while preparing for your Excel Associate certification exam.
Microsoft Excel — Expert
Take your Excel skills further.
Develop your skills in advanced formulas, data analysis and automation. Tackle complex business tasks, simplify repetitive work and prepare to demonstrate your expertise in the Excel Expert certification exam.
Power BI + AI for Managers
Turn data into decisions.
Learn to build meaningful dashboards, track business performance and uncover insights with Power BI. Use AI as your analytical assistant to explore information and support better decisions — while keeping business judgment in your hands.
CRM for Managers
Build relationships that drive business.
Connect marketing, sales and customer service through a deeper understanding of your customers. Explore CRM principles with HubSpot and Microsoft Dynamics 365, and use AI to support communication, follow-ups and everyday decisions.
Business Operations Analysis
Find what slows your business down — and what to improve.
Learn to ask the right questions, map workflows and identify bottlenecks. Turn interviews and process diagrams into practical recommendations that help teams collaborate, reduce unnecessary steps and work more effectively.
Retail Sales
Turn customer interest into confident buying decisions.
Understand customer needs, present products convincingly and handle objections with confidence. Develop practical skills in personalised recommendations, cross-selling and customer care that give people a reason to return.
B2B Sales
Sell business value. Build lasting partnerships.
Identify promising clients, understand their business challenges and create persuasive proposals. Strengthen your approach to decision-makers, negotiations and follow-ups — from the first conversation to a long-term partnership.