Exam Methods & Policies

Plan your certification exam with MZ International. Below you will find essential information about registration, exam delivery, technical preparation and retakes.

This information applies to Certiport exams arranged through MZ International.

1. Choosing Your Exam

Before purchasing, confirm your certification program, exam name and code, software version where applicable, and preferred language.

Availability varies by exam, language and delivery method. Support in Georgian, English and Russian does not mean that every exam is available in all three languages.

2. Exam Delivery Options

MZ International offers in-center and remote-proctored testing, subject to availability for your selected exam.

In-center exams take place at an agreed location and time.

For online exams, you will receive access details and instructions specific to your scheduled session.

Purchasing a voucher does not automatically book an appointment. The exam date and time must be agreed separately.

3. Registration and Scheduling

Before your exam:

• Create or check your personal Certiport account.
• Make sure your name is accurate and consistent with your identification.
• Confirm that you can sign in. Do not share your password.
• Agree on the exam date, time and time zone.
• Review the instructions sent to you.

Allow additional time for identity checks and technical setup. These procedures are separate from the timed examination.

If you need to change your appointment, contact us as soon as possible.

4. Identification and Special Arrangements

Prepare personal identification bearing a photograph and signature that meets Certiport’s requirements.

Candidates under 18 must provide the required signed parental consent form.

If you need accommodations or have questions about acceptable identification, contact us before booking so the appropriate approval process can be completed in advance.

5. Preparing for an Online Exam

Before your session:

• Check that your computer and operating system meet the requirements of the assigned exam delivery system.
• Test your internet connection and required equipment.
• Prepare a webcam for identity and environment checks.
• Complete any required software installation and technical checks in advance.
• Choose a quiet, private space and remove unauthorized materials from your workspace.
• Follow the proctor’s instructions about applications, devices and communication.

Technical requirements may differ between exams and delivery systems. Follow the instructions for your session rather than instructions received for a different exam.

When using Compass Cloud, review the official candidate instructions.

6. Conduct During the Exam

Complete the exam independently and follow the proctor’s instructions.

Unless explicitly permitted by the exam rules or an approved accommodation:

• Do not use notes, study materials, websites, AI assistants or other external help.
• Do not use phones or additional electronic devices.
• Do not communicate with other people or receive assistance with answers.
• Do not photograph, record, copy or share exam questions or tasks.
• Do not leave the testing area without the proctor’s permission.

Read and accept the required exam agreements before starting.

The proctor can assist with administrative and technical issues but cannot explain exam questions or provide answers.

Violations may lead to exam termination and sanctions under the certification provider’s rules. See the Certiport candidate policies.

7. Technical Problems

If your connection fails, the application stops responding or another technical problem occurs, notify the proctor immediately.

Do not restart the exam, close the exam application or change computers without instructions.

The proctor will assess the situation and contact technical support where necessary. Whether an exam can be resumed, restarted or rescheduled depends on the system, the incident and the provider’s rules.

8. Vouchers and Retakes

One voucher covers one selected exam within that voucher’s scope—not every exam on the available list.

If your purchased package includes a retake, you receive one additional attempt at the same exam if your first attempt is unsuccessful. The retake cannot be used for a different exam.

Required waiting periods vary by certification program. An included retake does not mean that you can immediately repeat the exam.

Check the expiry dates and conditions of both the original voucher and the retake. See the retake policies and voucher policies.

9. Included Services

Refer to the individual product description for the exact package contents.

Our exam package prices include the voucher and exam delivery with proctoring through MZ International. If you choose another testing center, that center may charge additional service or proctoring fees.

Training and practice tests are not included in standard exam packages unless explicitly stated in the offer.

Purchasing a voucher, training or learning materials does not guarantee a passing result.

10. Contact Us

For exam selection, scheduling and preparation questions:

Email: z.munjishvili@mzinternational.org
Phone: +995 599 574 523

This page is a general guide. The current rules of Certiport and the relevant certification provider apply to each examination.